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  3. Cashback Rewards: Frequently Asked Questions

Cashback Rewards: Frequently Asked Questions

Information and FAQs for the Cashback Rewards Program

  • What is Cashback Rewards?
  • How Does Cashback Rewards Work?
  • How Do I Join Cashback Rewards?
  • Points From My Order Are Not Showing Up. What Do I Do?
  • Why Are My Points Pending & How Long Will It Take To Get Them?
  • What Information Should I Provide When Submitting a Support Request?
  • Refer a Friend (Beta)
  • Where Can I Shop with Cashback Rewards?
  • I didn't receive cashback. What happened?
  • Why am I unable to redeem my rewards through PayPal?
  • How can I find the terms and conditions for a retailer?
  • Why Is My Order Showing as Ineligible?
  • Uninstalling Extensions
  • What should I do if my order was replaced or discounted by the retailer?
  • How to Guarantee Cashback is Tracked when Running Ad Blockers
  • Can I use other Cashback / Coupon Extensions and Apps?
  • What happens if I return an item in my order?
  • Who Do I Talk To If I'm Missing Reward Points?
  • The number of points on an order is incorrect. Who do I talk to?
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