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  3. Cashback Rewards - Specific FAQ

Cashback Rewards - Specific FAQ

Information and FAQs for the Cashback Rewards Program

  • What information should I provide when submitting a support request?
  • How long does it take for my points to be redeemable and why do those times vary?
  • Why is my transaction showing as ineligible?
  • My order is not showing in my activity history, what do I do?
  • I didn't receive cashback. What happened?
  • Why am I unable to redeem my rewards through PayPal?
  • How can I find the terms and conditions for a merchant?
  • Uninstalling Extensions
  • What should I do if my order was replaced or discounted by the merchant?
  • How to Guarantee Cashback is Tracked when Running Ad Blockers
  • Can I use other Cashback / Coupon Extensions and Apps?
  • What happens if I return an item in my order?
  • What is Cashback Rewards?
  • How does the Cashback Rewards Program Work?
  • Who do I talk to if I'm missing Reward Points?
  • The number of points on an order is incorrect. Who do I talk to?
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