Why Is My Order Showing as Ineligible?

There are different factors that may result in an ineligible transaction, such as:   

• The order was either fully or partially canceled or returned.

• When the order was placed, it didn't have a valid offer.    

• Only part of the order has shipped.     

• Purchased items were excluded from Cashback Rewards as part of the store’s terms and services.
• The information Slickdeals received from the store was inaccurate.

In the event your transaction is marked as ineligible and you need to file a dispute, contact our support team here.

*Note: Support tickets must be received within 60 days of your original order date in order for us to file a dispute with the retailer. We will not be able to resolve this type of issue if it is beyond 60 days from the original order date.